policiesprocedures

Schedules

Weekly Schedules

Child care schedules are due at the center by 6:00 p.m. every Thursday for care for the following
week. You may submit a schedule in the following ways: call the center at 885-9472, e-mail the
center at cci@powerweb.net, or complete a schedule form and drop it in the box in our entry way.

A fee of $10 will be applied to your child care account for schedules submitted past 6:00 p.m.
Thursday. It is imperative to the operation of the center to have schedules in on time. This way we
can properly plan our staffing to meet your child care needs.

Changes in Schedules

Should you have an unexpected schedule change after the 6:00 p.m. Thursday deadline, half credit for
that day's services can be given if notification is made prior to the 6:00 p.m. deadline of the previous
day. If the change in schedule occurs on the day of, you will be charged as the received schedule
states. We have an answering machine on for your convenience for schedule changes that occur after
business hours.

There may be times due to staffing arrangements that changes to schedules cannot be accepted. We
will accept changes in schedules on a space available basis. Please be sure to check with the
Administrative Assistant or Administrator regarding changes to your schedule.

Sleep/Rest Period Policy

Infants and young toddlers will be allowed to rest according to their schedules. Older children will
have scheduled rest/quiet times. We request parents to provide a sleeping bag or blanket in a
pillowcase with your child’s name clearly marked on each item. “Sleep Stuff” will be taken home each
week for laundering by parents and brought back for your child’s next scheduled day of attendance.

Visitation/Observation

The center is open to visits and observation by parents during hours of operation. We welcome your
participation in our program. Please feel free to come and visit at any time.

Arrival and Departure Policy

Children must be brought directly into the center accompanied by a parent/guardian or other
authorized person. A staff person must be notified of the child's arrival and departure. A daily
record of arrival and departure times will be maintained by the staff. Children will be released
ONLY to those persons authorized on the enrollment form. We cannot deny any parent picking up
their own child unless a copy of the court order is on file here at our center. It is the responsibility
of the parents to keep the center staff updated on court-ordered documents. If a parent attempts
to pick up in violation of a court order, Community Care staff will call the Beaver Dam Police
Department--911. Should it become necessary for any other person to pick up your child, please notify
the center either in writing or by telephone before the child will be released. Some form of
identification must accompany the person picking up the child/children if unknown to staff.

If an authorized person’s behavior appears irrational, slurred speech, etc. due to suspicion of drug or
alcohol use upon pick-up of a child, Community Care staff will offer to call a ride for this person. If
denied a ride, Community Care staff will call Beaver Dam Police Department—911 on departure.

Please contact the center as soon as possible if your child will not be attending on a scheduled day. If
a child does not attend on a scheduled day and you have not notified the center, you will receive a call
from center staff to verify your child’s scheduled attendance day(s). State regulations require us to
call if a child is scheduled to be here and has not arrived.

For District sponsored 4K students, arrival 10 minutes before and 10 minutes after the established
program times is acceptable with no extra charges. Should arrival and departure be more than 10
minutes before or after the established program times, an hourly charge will apply. If you need care
before or after 4K hours please be certain to schedule this. See “Weekly Schedules” for further
details on procedures for scheduling your child.